NFU CallFirst – contacting us during the festive period

17 December 2025

An NFU CallFirst adviser on the phone in an office

Find out when we'll be open during the festive period.

Our CallFirst helpline for members will be open at the following times during the festive period Thursday 25 December – Friday 2 January.

The same opening hours apply for the Countryside Helpline and Pro Helpline.

Thursday 25 December	Closed
Friday 26 December	Closed
Monday 29 December	8am – 5pm
Tuesday 30 December	8am – 5pm
Wednesday 31 December	8am – 5pm
Thursday 1 January 2026	Closed
Friday 2 January 2026	Closed

You can still contact NFU CallFirst via NFUonline outside of these times. Just complete the form at the bottom of this page. Our advisers will get back to you as soon as possible.

Or, to speak to an adviser, call NFU CallFirst on 0370 845 8458 during our opening times and a member of the team will be happy to help.

Regional contact details

If you’re attempting to contact someone at one of our regional offices, please use the email addresses or social media platforms listed on our Our Offices web page.

Ask us a question about this page

Once you have submitted your query someone from NFU Cymru will contact you. If needed, your query will then be passed to the appropriate NFU policy team.

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By completing the form with your details on this page, you are agreeing to have this information sent to the NFU for the purposes of contacting you regarding your enquiry. Please take time to read the NFU’s Privacy Notice if you require further information.